Rug Repair & Restoration Service. Trade-In Possible
We provide rug repair and restoration services. Been in the rug business since 1960’s, nothing is off limits for us when it comes to rugs. We have our own production lines and full-time weavers. This is what sets us apart from the most repair providers.
- Fringe stitching
- Frayed ends and side cords.
- Unraveling
- Holes and tears
- Pile wear
- Moth and insect damage
- Color damage
- Cigarette damage
(Our in-house artisan is repairing the worn ends with silk threads)
(Before)
(After)
Rugs are heavy-duty home-decoration. Just like a car, an appliance, a house, or any possession, a rug may need maintenance and repair from time to time. To avoid any repair or restoration cost, you can hang an expensive 100%-pure-silk rug on a wall. This way, you will avoid having to repair or restore. Once you place it on the floor, rugs are subject to normal wear such as the following:
- They are walked on and are subject to all sorts of foot-traffic.
- Heavy furniture is placed upon them and make dents on them.
- Bristle vacuum-brush can damage the pile.
- The fringes and the ends can wear out (such like your shirts’ sleeves and collar).
- Pile can unravel when mistreated or improperly maintained.
Some repairs are relatively simple such as fixing fringes or ends (aka sides, side cords). Other repairs such as repairing holes or restoring colors require more expertise. Send us a few pictures for an estimate. It is estimate only; we do have to see your rug in person to inspect and assess the conditions for actual pricing. For actual repair, you have to send it to our brick & mortar store in Hong Kong. We will inspect the conditions first. For simple repair, it will be done by our artisan in Hong Kong. For more complicated and serious repairs, they will be done by our in-house artisans in another city. Again, we have our own production lines (please read the About-us page in our website if you’d like to know more). Your rug will be handled with great care. Please consider cleaning service also when you request repair service.
Lastly, given that our brick-and-mortar store is in Hong Kong, it is only worthwhile sending over your rug to us when the estimate or quote in your area exceeds U$ 1,000. Those rugs that we receive from another city are either expensive rugs that need highly professional repair or sentimental to the owners who ensure that their rugs in our good hands. Thus, please look up a repair-person in your area for a simple repair. Should you decide to send us, please consider cleaning service and appraisal at the same time. Why an appraisal? Refer to our Appraisal service page for reasons.
Established in the 1960’s, we, at Dena Rug, are a trustworthy services provider and seller of highest-quality rugs. Our production lines start with careful selection of a variety of materials. We will find the materials and colors that match most closely to your rug for repair, which will be carried out by our in-house artisans.
Should the repair cost exceed your budget, you may consider trading in yours for a new rug with us at Dena Rug. We will give you a store credit. Please note that this trade-in is only for Oriental rugs that are 30-year-old or older, rugs made of natural materials. That is: no viscose, no polyester, no bamboo-silk. Please refer to the Trade-In Service page for more if you consider this alternative. Also, check out our rugs and get to know us more. Thank you.