Contact Dena Rug

You can contact Customer Service by using the below form. Customer Service is active from Monday to Friday, from 10 a.m. to 6 p.m. Hong Kong Time. We will get back to you as soon as we can.

If you're contacting in regards to your online order, please indicate your order number please.

If you'd like a quote on such services as rug cleaning, repair & restoration, general valuation, or appraisal for your insurance claim, please tell us about your rug.

For a trade-in, please refer to the Trade-In page first for criteria. 

Thank you for contacting Dena Rug.